Contact ImgOcrTxt – Image to Text & OCR Support
Have questions about our image to text converter, encountering an OCR extraction issue, or need technical assistance? We are here to help. Reach out using the form below or email us directly.
Direct Email Support
For general questions, bug reports, and feedback, email our engineering team directly:
How We Can Help
Technical Issues & Bugs
Report browser freezing, file upload errors, or unexpected conversion failures.
OCR Extraction Feedback
Send feedback on low-accuracy character recognition, complex tables, or unsupported fonts.
Feature & Tool Requests
Request new export formats, custom language dictionaries, or specialized workflows.
Partnerships & Business
Inquire about high-volume API licensing, custom batch processing, or enterprise solutions.
Any sample images or text reproduction steps you share with our support team are treated with strict confidentiality and never shared with third parties.
Send Us a Message
Fill out the details below and our support engineers will review your request.
Frequently Asked Support Questions
Where can I report poor OCR accuracy on a specific font or script?
Select "Report OCR Extraction Error" in the category dropdown above. Let us know the language, whether it was handwriting or printed text, and image resolution so our engineering team can improve recognition models.
Are my uploaded images stored when I submit a support ticket?
No. We maintain a zero-retention policy on our OCR servers. If you voluntarily email a screenshot to help diagnose an extraction bug, it is solely used by our support team to investigate the issue.
Do you offer high-volume batch processing or API access?
Yes! Choose "Partnership & Business Inquiries" in the contact form or email support@imgocrtxt.com for programmatic API access details.
Is ImgOcrTxt completely free for everyday use?
Yes, standard in-browser image to text conversion, OCR export to TXT, Word, and Excel, and translation are completely free to use.